Year-Round Installer Success Support

Our Year-Round Installer Success Support is designed to ensure your business thrives at every stage, from the first pitch to the final connection. We provide a full ecosystem of Sales & Marketing Support and Product & Technical Expertise.

Sales & Marketing Support

1. Welcome Swag Pack  ($300) 

  • Shipped after the first 10 completed installations

2. Marketing Media Kit

  • Brand guidelines and assets
  • Product images and videos

3. Sales Enablement

  • Tailored sales deck
  • Pitch coaching from EP Cube sales leaders

Product & Technical Support

1. Product Information Package

  • Data sheet
  • Design tool & sizing recommendations
  • Installation manual & Installation checklist (A-Z)

2. Technical Training & Field Support

  • Onsite/virtual installation guidance for the first 1-2 installs
  • Single-Line Diagram (SLD) review for the first 5 installs
  • After-sales support training: policy + troubleshooting (in-person/virtual)

Become a certified installer to claim our installer success support

The Roadmap to Success: Your Partnership Journey

Phase 1

Certification

Action:
Complete EP Cube Training.

Unlock:
Immediate access to the Marketing Media Kit, Sales Decks, Pitch Coaching and the Full Technical Info Package (Manuals & A-Z Checklists).

Phase 2

The First 5 Installs

Action:
Start your first projects.

Unlock:
Field Support: Onsite/virtual guidance for installs #1 & #2.

  • Design review: Professional SLD reviews for the first 5 installs.
  • After-sales support training: policy + troubleshooting (virtual/in-person)

Phase 3

The 10-Install Milestone

Action:
Complete and verify 10 successful installations.

Unlock:
The $300 Welcome Swag Pack

Phase 4

Scaling Up

Action:
Become a high-volume partner.

Unlock:
Eligibility for Seasonal Installer Success Rewards (Free Systems) and featured project highlights on EP Cube official social channels. 

Seasonal Installer Success Rewards

Our Seasonal Installer Success Rewards is designed to recognize and reinvest in our top-performing installer partners who are leading the transition to clean energy. By reaching key installation milestones, your can earn a complete EP Cube All-in-One System for free.

Pro Rewards: Region-Specific Milestones

Hawaii & Puerto Rico

The Goal:

Complete 30 installations within a 12-month period.

The Reward:

One (1) 20 kWh EP Cube All-in-One System.

We will feature your project photos on our official channels to recognize you as a premier regional partner.

United States (Mainland)

The Goal:

Complete 60 installations within a 6-month period.

The Reward:

Two (2) 15 kWh EP Cube All-in-One Systems.

We will feature your project photos on our official channels to recognize you as a premier regional partner.

How to Claim Pro Rewards

Claiming your Pro Reward is based on reaching your regional threshold and completing a verification check with EP Cube team.

FAQ

How do I join the Year-Round Installer Success Program?

Getting started is simple! Once you become an EP Cube Certified Installer, you automatically unlock access to our full suite of sales and technical support. This program is available year-round to help you scale your business with confidence.

What benefits do I receive immediately upon certification?

As soon as you are certified, you gain full access to:

  • Sales Enablement: Access to Marketing Media Kit (high-res images, digital assets) and tailored sales decks and pitch coaching
  • Technical Training: SLD review for your first 5 installs and onsite/virtual guidance for your first 1-2 projects.
  • Product Information Package: Datasheets, Sizing tools, installation manual and A-Z checklist
How do I qualify for the Pro Rewards (Free EP Cube All-in-One System)?

The Pro Reward is a special milestone achievement available to our dedicated installers. To qualify, you must complete the required number of installations within the promotional periods (Q2 and Q3). Please note that this reward is claimable once per installer.

What is the verification process?

To ensure a fair program for everyone, all claims must go through a verification process. You must provide:

  • Proof of completed training (How to become EP Cube certified installers)
  • Proof of installation (Serial numbers and commissioning proof)
  • A fully completed and verified claim form
What’s Included in Your Free System?

Each rewarded system is a complete energy solution, ready for your next showcase project:
1x Hybrid Inverter; 4 x 5kWh Batteries (HI&PR) or 3 x 5kWh Batteries (mainland US); 1 x Mounting Base

What is inside the Welcome Swag Pack?

The pack is designed to equip a crew of three and includes (could be different per season):
3 Premium Caps; 3 Branded Polo Shirts; 3 Pairs of Professional Work Gloves; 3 Sales Rep Notebook & Pen Sets.

How do I qualify for the $300 Welcome Swag Pack?

The Welcome Swag Pack is a milestone reward. It is triggered once you have successfully completed your first 10 installations.

Can I get expert help with my sales pitch?

Absolutely. As part of our Sales Enablement support, certified installers can request pitch coaching directly from EP Cube sales experts to help refine their approach and close more deals.

What kind of technical support is available for my first few jobs?

We offer "safety net" support for your early projects, including:

  • Field Support: Virtual or onsite guidance for your first 1–2 installs
  • Design Review: Professional review of your Single-Line Diagrams (SLD) for your first 5 installs
  • Troubleshooting: Comprehensive after-sales training to ensure you can support your customers long-term