Year-Round Installer Success Support

Our Year-Round Installer Success Support is designed to ensure your business thrives at every stage, from the first pitch to the final connection. We provide a full ecosystem of Sales & Marketing Support and Product & Technical Expertise.

Sales & Marketing Support

$300 Welcome Swag Pack*

  • Caps, polo shirts, work gloves
  • Notebooks, pens, neck fans

*Received after first 3 installations. Contents of swag pack are subject to change.

Product & Technical Support

Product Information Package

  • Data sheet, design tool & sizing recommendations
  • Installation manual & checklist


Technical Training & Field Support

  • On site/virtual installation guidance
  • Single-Line Diagram (SLD) review
  • After sales support training

Become a certified installer to claim our installer success support

Seasonal Installer Success Rewards

Our Seasonal Installer Success Rewards is designed to recognize and reinvest in our top-performing installer partners who are leading the transition to clean energy. By reaching key installation milestones, you can earn exclusive rewards.

$1,000 gift card for every 5 installations in Q3 & Q4

*Average installed system size must be at least 15kWh

FAQ

How do I join the Year-Round Installer Success Program?

Getting started is simple! Once you become an EP Cube Certified Installer, you automatically unlock access to our full suite of sales and technical support. This program is available year-round to help you scale your business with confidence.

What benefits do I receive immediately upon certification?

As soon as you are certified, you gain full access to:

  • Sales Enablement: Access to Marketing Media Kit (high-res images, digital assets) and tailored sales decks and pitch coaching
  • Technical Training: SLD review for your first 5 installs and onsite/virtual guidance for your first 1-2 projects.
  • Product Information Package: Datasheets, Sizing tools, installation manual and A-Z checklist
What is the verification process?

To ensure a fair program for everyone, all claims must go through a verification process. You must provide:

  • Proof of completed training (How to become EP Cube certified installers)
  • Proof of installation (Serial numbers and commissioning proof)
  • A fully completed and verified claim form
What is inside the Welcome Swag Pack?

The pack is designed to equip a crew of three and includes (could be different per season):
3 Premium Caps; 3 Branded Polo Shirts; 3 Pairs of Professional Work Gloves; 3 Sales Rep Notebook & Pen Sets.

Can I get expert help with my sales pitch?

Absolutely. As part of our Sales Enablement support, certified installers can request pitch coaching directly from EP Cube sales experts to help refine their approach and close more deals.

What kind of technical support is available for my first few jobs?

We offer "safety net" support for your early projects, including:

  • Field Support: Virtual or onsite guidance for your first 1–2 installs
  • Design Review: Professional review of your Single-Line Diagrams (SLD) for your first 5 installs
  • Troubleshooting: Comprehensive after-sales training to ensure you can support your customers long-term